Telephone 07900 211666 or 01473 828806
Gas Service & Repair
Not all repairers are the same, unlike some repair services we will diagnose and repair the fault and do not just replace parts until the
problem disappears.
We do not advocate a replacement appliance unless there is good reason.
A fault may lie in the heating system and not the appliance. We mimimise the cost of repair by diagnosing the fault to component level and will only replace failed motorised valves, time clocks, room thermostats, or leaking radiator valves where required. Our engineers will comunicate with you after carrying out their diagnostics, informing you which parts need replacing and the time it will take to complete the work. Our goal is to keep our customers fully informed at all times.
We use quality original manufacturer parts which are all covered by a 12 month guarantee.
In the unlikely event that we cannot source an original manufacturers part we will advise you of any other options that are available or if possible provide a temporary solution in the interim.
We do not advocate a replacement appliance unless there is good reason.
A fault may lie in the heating system and not the appliance. We mimimise the cost of repair by diagnosing the fault to component level and will only replace failed motorised valves, time clocks, room thermostats, or leaking radiator valves where required. Our engineers will comunicate with you after carrying out their diagnostics, informing you which parts need replacing and the time it will take to complete the work. Our goal is to keep our customers fully informed at all times.
We use quality original manufacturer parts which are all covered by a 12 month guarantee.
In the unlikely event that we cannot source an original manufacturers part we will advise you of any other options that are available or if possible provide a temporary solution in the interim.
Annual Servicing
Gas appliances need regular servicing to ensure your safety, that the appliance is operating efficiently and as a requirement of Gas regulations; which recommend a regular schedule of maintenance is carried out. Manufacturers also recommend annual servicing and often forms part of their guarantee.
From 2007 it has formed part of the home buyers pack to ensure that details of maintenance and repair work are recorded. Indeed benchmark exists now, which requires all new appliances installed are properly maintained.
Just as you would service your car and MOT it, gas appliances should also be serviced. Landlords are required to MOT (gas safety check) their appliances and installations BY LAW. It is a recommendation for home owners to also follow this guidance, remember gas appliances are inherently safe, but the safety of your family and home depend on those safety devices working correctly. Don't put family and your safety at risk from carbon monoxide poisoning or dangerous incidents.
Ensure you regularly service your gas appliances and most importantly regularly check your safety devices e.g. your smoke / carbon monoxide detectors.
We recommend Duracell Batteries follow this link and find out why? Duracell UK
Diagnostics and Fault Repair
Boilers
- Combi
- Back Boilers
- Cast Iron
- Condensing Boilers
Gas Fires
- Decorative
- Radiant
- Converter
Cookers
- Free Standing
- Built-in
- Hobs
Waterheaters
- Multi point
- Single
The following are just some common examples of faulty appliances, it is not an exhaustive list and we would recommend your appliances are regularly inspected.
Faults indicating a boiler requires servicing:
- Flames appear irregular or yellow
- Smell of fumes or gas - (turn off gas at the gas meter) speak to the National Grid then call us
- Stains or smoke marks around the appliance
- Overheating - temperature gauge goes above 80 degrees centigrade
- Pressure drops rapidly - boiler needs refilling more than once a month
- Fan whines loudly or screeches
- Pilot goes out repeatedly
- Poor hot water
- Radiators don't all heat up at the same time - possibly a boiler fault, or it is equally possible that the system is unbalanced.
Faults indicating a gas cooker requires servicing:
- Flames appear irregular or yellow
- Flames appear to lift off the burner or a roaring sound is heard
- Smell of fumes or gas - (turn off gas at the gas meter) speak to National Grid
- Flame from burner is uncontrollable
- Stains or smoke marks around the oven door
- Failure to ignite on first light
- Pilot goes out repeatedly or fails to light easily
Faults indicating a gas fire requires servicing:
- Smell of fumes or gas (turn off gas at the gas meter)speak to National Grid
- Flames appear irregular or yellow (flame effect fires require particular attention)
- damaged coals or radiant's
- Stains or smoke marks around the fire
- Failure to ignite on first light
- Pilot goes out repeatedly or fails to light easily
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